Tuesday, May 13, 2014

Good habits to start now

You know the saying ‘time is money'. Regardless of whether you’re working for your club/league on a volunteer or a paid basis this statement probably rings true for you.

We’ve put together a few helpful habits to start now that will ultimately save you time in the long run (if you’re not doing them already….).

Encourage your players to use the iPhone or Android app

When players ask you when their next game is (or how to get to the venue), of course you can tell them to check your website for this information, but it’s even easier for them to get this info through our smart phone apps. Hundreds of thousands of people are already doing this (our iPhone app is consistently one of the most regularly downloaded sport apps in Australia). However with over 2.2 million active participants in our network, there are plenty more people that could be using them.
If participants search for ‘FOX SPORTS PULSE’ in either the iTunes store (for iPhones) or the Google Play store (for Android devices) they will find our app and have quick and easy access to this information for the rest of the season.

Cut down on the finals eligibility queries

Do your players contact you to find out if they’re eligible for finals?  They can already see how many games they have played from your website (see below for instructions), however they also need to know how many games do they need to play to play to qualify for finals.

Here are a few tips on how to proactively get this information to them. This will only take a few minutes to set up but could save you hours in future queries.
  • Put a statement on your website on how finals eligibility is calculated
  • Create a news article  to serve as a mid-season reminder
  • Send out an email to all of your players and/or Team Managers on the subject
How can players check how many games they have played?
This information is on their player profile page. There are a couple of ways to get to this:
  • Clicking on the player’s name in the match centre
  • From a fixtures/results/ladders page, select the team then click on ‘players’ and select the player from the list
Look under ‘Season Statistics’ for current competition or ‘Previous Seasons’ if their team has been re-graded during the current season.

Get more out of online registrations

Registrations are typically completed by this time of the year, however they’re still fresh in your memory, so now is the perfect time to have a think about how you can improve this process for next season’s registration period. 

Perhaps you had too many people still pay by cash or bank transfer which resulted in more work for you? If so here are a few ideas:
  • Ensure that it is clear on the first page of your form that players should have their credit card details ready to make payment at the end of this process
  • Include a similar message on any communications that you send to your players when registration period opens
  • Or you could make payments compulsory on your form
Or maybe you simply want to receive your fees earlier next season? Offering an ‘early bird discount’ and along with some new products that are only available before a certain date have proven to be successful tactics for many organisations.

Feel free to visit our Support Centre or call us on 1300 139 970 if you have any further questions.


  1. As Registrar for our club, I think some of these ideas are fantastic. One issue we have with payments, as do many communities with a significant indigenous population, is that, thankfully, there are associations which will pay the player's rego fees or subsidise gear. However, this payment takes around 2 weeks to "come though". We could, I assume, consider the fees as paid because there has never been a rejection of any applicant - this assistance is not means tested. We fully applaud this assistance to our players as it has allowed many youngsters to play rugby league when otherwise this may not be a possibility.

    1. Thanks for this comment and we are wrapt that indigenous sport is taking advantage of our registration tools. Your situation where players are often subsidised, is catered for quite easily by simply allowing the member to register online but then instruct them not to go through the payment process.

      This of course would mean that any form that you wanted to allow registration without payment, would need to have the "compulsory payments" box UN-ticked.

      Hope this helps and look forward to hearing how this season's registrations go.