Wednesday, April 16, 2014

Tuesday, April 15, 2014

Support Desk FAQs – April 2014



With the 2014 winter season well and truly underway, now can be a good time to pause to refresh your administrator skills. Below is a summary of the common queries coming through to FOX SPORTS PULSE Support Desk this month (and their relevant solutions). 

Setting up your Team Manager logins


Keeping control of your Team Manager logins is now easy with SP Passport. No longer do you need to hand out tricky passwords that people can’t easily remember and end up calling you about anyway.

Thursday, April 10, 2014

Late registrations can still be paid online


Still chasing up fees? Late paying members don't have to pay their fees in cash - get them to use the online gateway! 

The same registration form can still be used for members paying after the official cut off date. If there is an overdue fee penalty (and therefore the original membership fee has gone up in price), simply create a new product with the new price and activate it on your form. 

Wednesday, April 9, 2014