Monday, July 6, 2015

Managing unsubscribes from secondary communications


Secondary Communications are promotional messages that are sent to your members who have opted-in to receive them when registering. (Primary Communications are messages usually related to competitions).





If you have a member that has requested to not receive Secondary Communications, you can find their unsubscribe link by running a detailed member report (instructions available here). Clicking on this link will stop them from receiving any Secondary Communications 7 days after this link is clicked.

Please note that this will only unsubscribe the member for Secondary Communications from the level that the member report was run at to retrieve the link (ie club/league/state/national).


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