Monday, June 30, 2014
Managing unsubscribes from secondary communications
Secondary Communications are promotional messages that are sent to your members who have opted-in to receive them while registering (as opposed to Primary Communications which are messages usually related to competitions).
If you have a member that has requested to not receive Secondary Communications, you can find their unsubscribe link by running a detailed member report (instructions available here). Clicking on this link will stop them from receiving any Secondary Communications 7 days after this link is clicked.
Please note that this will only unsubscribe the member for Secondary Communications from the level that the member report was run at to retrieve the link (ie club/league/state/national).
Please get in touch with us at firstname.lastname@example.org if you have any queries with this process.